Contact

At GentleKnit, we’re here to assist you with any questions or concerns. Whether you need help with your order, have a product inquiry, or just want to reach out to our team, we’re happy to hear from you. Here’s how you can get in touch with us:

Our Business Address

GentleKnit

13 Stedham Walk

Swindon

SN3 2LJ

United Kingdom

Opening Hours

Our customer service team is available to assist you during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

Email Us

For any inquiries, support, or questions regarding your order, feel free to send us an email at:
support@gentleknit.com

We aim to respond to all emails as quickly as possible, typically within 24-48 hours during business hours.

Live Chat

For immediate assistance, don’t forget to use the Live Chat feature located in the bottom right corner of your screen. Our team is ready to help you in real-time, Monday to Friday, during our working hours.

Have a Question? Use Our Contact Form

If you prefer, you can also fill out the form below to send us a message directly. We’ll get back to you as soon as we can!